“It’s always a pleasant surprise when my expectations are exceeded. And over the past year, Garneau Hall has FAR exceeded them. The staff’s commitment to protecting and taking care of the residents through the COVID-19 pandemic has left me humbled. The staff's timely, personal updates, month after month, has left me in awe of how they have selflessly dedicated themselves to helping me cope with the worry, concern and distancing from my Mom. Detailed e-mails combined with frequent telephone calls left me with no questions - and no doubts - that matters were being handled superbly. Chatting with Mom through regular, staff-assisted FaceTime/Zoom calls was especially wonderful - and made Mom’s day, every time. The lengths the staff went to, to help make Mom’s 92nd birthday an extra special event was …..well, there are no words.

In September of 2015, Mom moved to Garneau Hall. And it’s not her apartment or the food or the activities that make it special (although they’re all great!). It’s the people who have taken care of my Mom when I can’t be there. It’s Lyle who tirelessly lobbied to get the COVID-19 vaccination for all the residents at the earliest possible moment. It’s Brenda who’s been there for my Mom - and me - since Day One. It’s Andrea, who's spent extra time on the phone with me when she’s got many, many more calls to make to other families. It’s these people, like Brodey, Eric, Samantha, Geraldine and many more, who make me sure that Mom couldn’t possibly be in a better place.
So, thank you. Peace of mind: Priceless.”

–Elizabeth

“I am so very content here, I really am.  Everyone here is excellent and everyone here is so good to me.  The food is also very good!  I like the variety of meals and to be able to select weekly.  I love the convenience of being close to grocery stores, drug store, and banks to name a few.  By moving here “ I did it right”.”

–Cindy

“We had to find a place for my Dad, who has Dementia, with very short notice. My husband first contacted Garneau Hall and was put in touch with Andrea. He immediately had a very good feeling and after some research we chose Garneau Hall. Andrea was, and still is, so wonderful and caring. She helped arrange for my Dad to move in within days, and has been in constant contact with me, keeping me informed about all that is going on. I can honestly say that if I didn't have Andrea's help, guidance and endless patience, I don't know how I would have managed. Even through COVID, Garneau Hall has been extremely diligent in following all protocol, even going above and beyond. We would gladly recommend Garneau Hall to anyone who is looking for a well run, attentive facility.”

–Sydney